Sasol Sustainability Report 2018
SOCIAL VALUE STRENGTHENING OUR POSITION AS A CREDIBLE STAKEHOLDER PARTNER Effective stakeholder engagement is fundamental to delivering our strategy and creating value for all stakeholders. Key factors that emerged: Our stakeholders are diverse, and localised solutions are important to remain relevant and have impact. We need to focus on contributing towards improving the quality of people’s lives, primarily by enabling meaningful economic participation, especially of fence-line communities. Good governance and leadership with integrity are important. Our stakeholders Our stakeholders are persons or groups who are directly or indirectly affected by our operations, as well as those who have interests in our business and/or the ability to influence outcomes. Sasol has a complex network of stakeholders, often with competing interests that include local communities, national, provincial or local government authorities, politicians, religious leaders, civil society organisations and groups with special interests, the academic community and media. In addition, they include employees, investors, suppliers, customers and business partners. Our stakeholders include the following: Broader environment Industry environment Market environment Internal environment *Non-governmental organisations Organised labour Employees Stakeholders Stakeholders which includes our investors Business/ JV partners Customers Suppliers Organised business and industry Government, regulators and political role players Media NGOs* Stakeholders Communitie In South Africa, in an effort to build trust and win support, we conducted an external stakeholder perception audit and listening excercise focusing on government, non-governmental organisations and fence-line communities. We used this feedback to map a journey to 2022 and beyond to redefine our relationship goal. WHY STAKEHOLDERS MATTER Our success and the sustainability of our business depends on the support of our stakeholders. The process of protecting, creating and growing value is advanced through our relationships with key stakeholders, making it a business imperative to understand and be responsive to their needs and interests. KEY MESSAGE OUR STAKEHOLDER APPROACH OBJECTIVES Position Sasol to be experienced as a credible partner and build trust with all our stakeholders. Make meaningful socio- economic impacts in the countries and communities in which we operate. SAFETY, SOCIAL AND ETHICS (continued) Sasol Sustainability Report 2018 12
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